I specialize in complex, regulated domains like identity and security, but my core skill is working collaboratively with others to dig deep into what users actually need.

I believe great research reveals problems before they're obvious. Over 4 years at PayPal, I've surfaced strategic opportunities and risks to influence product strategy via qual and quant methods.

Outside work, my hobbies skew offline: hiking the Cascades, pickup basketball, biking, and ceramics.

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