Thomas Wilson
UX Researcher
About
I lead research on identity and security for 300M+ users.
For over 4 years at PayPal, I've shaped product strategy across identity, security, risk using quant and qual research.
I believe great research reveals future problems and opportunities that haven't been thought about yet. That requires deeply understanding the business, the people, and the end-to-end experiences.
Outside work, my hobbies skew offline: hiking the Cascades, pickup basketball, biking, and ceramics.
