Thomas Wilson
UX Researcher
About
Over 4 years at PayPal, I've collaboratively led research across login, authentication, and account recovery initiatives using qual and quant methods.
I've shaped product strategy by understanding the business, digging into how people actually use these products, and collaborating with design and engineering teams.
Outside work, my hobbies skew offline: hiking the Cascades, pickup basketball, biking, and ceramics.
