Work
PayPal - Privacy Center
Led privacy and trust research for redesign that resulted in a 5-10% increase in post-launch trust scores.
PayPal - Rapid Research
Improving transaction metrics by 17% by conducting moderated interviews
PayPal - Privacy Center
Led privacy and trust research for redesign that resulted in a 5-10% increase in post-launch trust scores.
PayPal - Rapid Research
Improving transaction metrics by 17% by conducting moderated interviews